The Office of Information Technology is comprised of four departments — and divisional staff — all under the umbrella of the Vice President for Information Technology. 

Each area has a different focus, but all provide support to the university community and are actively involved in implementing innovative technology on the hilltop. 

We're Here (and There) to Help

When you need help, you need to know where to go — and quickly. We have three offices on campus that provide support to all members of our university community. 

IT Resources

The central hub for our support operation, IT Resources encompasses the Moody Hall Help Desk and User Services staff, as well as Ի support. IT Resources is often our first line of support, and you'll probably see them if, for example, you:

  • have issues with your ǰ connection
  • need help troubleshooting a projector, camera or teacher station in your classroom
  • are a faculty or staff member ready to buy a 
  • have questions about
  • notice a computer or printer in a  isn't working properly

IT Resources Staff

The Whole Hilltop in the Palm of Your Hand

The university's one-stop shop is now available in an app store near you. Download myHilltop mobile for iOS or Android to make getting things done on the go even easier. 

Instructional Technology

Trainings Ready When You Are

All ϲʿ's students, faculty and staff have access to the thousands of online training resources  has to offer. Sign in with your university username and password and start learning from experts in every field, free of charge and without ever leaving your couch. 

Instructional Technology focuses on the teaching and learning experiences at ϲʿ's — and how technology can improve both. Come to them for the following resources:

  • Help setting up your course in or using one of our other academic tools
  • Help designing your technology-enhanced course or assignment, whether it's face-to-face, hybrid/blended, low-residency or online
  • A and a hub for course and assignment creation, staffed with instructional designers
  • A digital media for both students and faculty, staffed with multimedia designers and equipped with rooms for audio and video production
  • Technology and other how-to and
  • Help finding and designing a class for active learning or other specialized learning spaces

Instructional Technology Staff

Enterprise Information Systems

Enterprise Information Systems provides standard, efficient and integrated systems, as well as support for enterprise software applications and platforms. The department also manages standard, forward-thinking identity management policies, practices and tools for the university. The applications and services Enterprise Information Systems support include: 

  • Ի management, including single sign-on authentication
  • the university's large platforms for business operations and case management: Banner and Salesforce
  • data and software integrations between systems
  • various business tools and administrative software

Enterprise Information Systems Staff

A Note About Maintenance

Sometimes the work our teams do requires us to take down certain applications and systems. We try to keep these interruptions confined to planned windows, but sometimes we need to make adjustments. Planned and unplanned work is tracked on our . 

Digital Infrastructure

Wireless Access Across the Globe

ϲʿ's is a global university, and now it has a network to match. Use your university login to access the at other universities in the United States and abroad. 

Digital Infrastructure maintains the and data network, as well as servers, and provides systems administration and telecommunication support for the university. They help maintain all things related to the wireless network and campus phone system, including: 

  • office phones
  • conference phones
  • fax lines

The team also installs, maintains and troubleshoots voice, cable, data and fiber optics communications cabling, card reader systems and surveillance cameras. 

Digital Infrastructure Staff